Click on paper Title to show / hide Abstract and Author(s) details.
Factors Influencing the Website Comprehensiveness of Small to Medium-sized Enterprises: An Empirical Study
Shu-Ching Chan, Jin-Ying Lin |
203 |
Factors Influencing the Website Comprehensiveness of Small to Medium-sized Enterprises: An Empirical Study
Shu-Ching Chan
Jin Wen of Technology, Taiwan
Jin-Ying Lin
Providence University, Taiwan
This study examines the website development of small-to-medium-sized enterprises (SMEs) in Taiwan. The public statements and responses of 134 successful SMEs to a specially-developed questionnaire were analized. The empirical results suggest that website comprehensiveness is influenced by communication requirements with customers, intensity of competition, support and incentives from government, as well as firm characteristics, such as size and age.
|
A Comparative Test of Two Employee Turnover Prediction Models
Wei-Chiang Hong, Ruey-Ming Chao |
216 |
A Comparative Test of Two Employee Turnover Prediction Models
Wei-Chiang Hong
Oriental Institute of Technology, Taiwan
Ruey-Ming Chao
Oriental Institute of Technology, Taiwan
Accurate employee turnover prediction models are critical in the early detection of unanticipated turnover, giving managers sufficient time to deal with turnover related management issues. The logit and probit models have been successfully applied to solve nonlinear classifying and regression problems. However, the feasibility of applying them to voluntary turnover prediction still has not been sufficiently explored. Consequently, a numerical example involving voluntary turnover data from a motor marketing enterprise in central Taiwan is employed, and the empirical results reveal that the proposed models have high prediction capabilities. Accordingly, these two models also provide a promising alternative for predicting employee turnover in human resource management.
|
The Effect of Cultural Similarity on International Joint Ventures: An Empirical Study
Lung-Tan Lu |
230 |
The Effect of Cultural Similarity on International Joint Ventures: An Empirical Study
Lung-Tan Lu
Fo Guang University, Taiwan
This paper’s goal is to evaluate the effect of different national management styles on Lin and Germain’s (1998) model. We re-examine their findings using a sample of Japanese-Chinese and Taiwanese-Chinese international joint ventures in China. The majority of findings in the current study conflicts with Lin and Germain’s. They suggest that the impact of national culture on IJV conflict resolution strategies and performance is complex.
|
Determinants of the Optimum Governance Structure of Firms Investing in a Foreign Country: An Empirical Study
Shih-Kuan Chiu, Han-Sheng Huang |
242 |
Determinants of the Optimum Governance Structure of Firms Investing in a Foreign Country: An Empirical Study
Shih-Kuan Chiu
Feng Chia University, Taiwan
Han-Sheng Huang
Feng Chia University, Taiwan
This paper analyses the effects of investment characteristics and location choice on the optimum governance structure for foreign-based investment activities on the part of Taiwanese manufacturing firms in China. We use a structured questionnaire to collect the data from “Taiwan Investments in mainland China” published by China Credit Information Service, Ltd. 108 questionnaires were valid, the overall response rate in this study is 10.9%. The result shows that a centralized structure can economically restrain middle-level opportunism, that administrative control is a critical principle governing activities where there are high investment risks, and that socialization can mitigate potential conflicts among industry network partners.
|
Effects of Personal Qualities and Team Processes on Willingness to Share Knowledge: An Empirical Study
Cheng-Hua Wang, Yuan-Duen Lee, Wei-I Lin, Li-Ting Zhuo |
250 |
Effects of Personal Qualities and Team Processes on Willingness to Share Knowledge: An Empirical Study
Cheng-Hua Wang
Chung Jung Christian University, Taiwan
Yuan-Duen Lee
Chung Jung Christian University, Taiwan
Wei-I Lin
Chung Jung Christian University, Taiwan
Li-Ting Zhuo
Chung Jung Christian University, Taiwan
Knowledge is of paramount importance in today’s fast-paced and competitive society. In order to adapt to a rapidly changing environment, the staff of any organization are expected to not just possess adequate knowledge themselves, but are also expected to share their own personal knowledge with each other. This study examines the relationship between a number of personal qualities (trust, personality type, and aspiration type) and a willingness to share knowledge, as moderated by team processes among 154 healthcare workers in Taiwan. Significant positive correlations were found between each of the personal qualities and willingness to share knowledge. This study provides a starting point for future studies of knowledge management, by demonstrating how knowledge management was applied among workers in part of the Taiwanese healthcare system, using the Healthcare Quality Improvement Cycle (HQIC).
|
Transaction Informational Characteristics and Changes in Corporate Strategy and Structure
Daewoo Park, Hema A. Krishnan |
257 |
Transaction Informational Characteristics and Changes in Corporate Strategy and Structure
Daewoo Park
Xavier University
Hema A. Krishnan
Xavier University
This study attempts to explain the relationship between strategy, structure, and transaction informational characteristics. Transaction informational characteristics refer to organizational communication‑informational characteristics such as codification and diffusion of information in intra‑organizational transactions. It is assumed that governance mechanisms are matched to transaction informational characteristics. This study examines two models of fit which evolve from transaction informational characteristics: market‑to‑hierarchy and hierarchy‑to‑market.
|
Information Systems (IS) Connectivity as a Moderator of the Effects of IS Support for Information Interpretation on Firm Performance: An Empirical Study
Michael J. Zhang |
263 |
Information Systems (IS) Connectivity as a Moderator of the Effects of IS Support for Information Interpretation on Firm Performance: An Empirical Study
Michael J. Zhang
Sacred Heart University
This study examined and tested the roles of information systems (IS) connectivity in influencing the performance impacts of IS support for information sharing and IS support for information interpretation. Using data collected from a survey of large U.S. firms and the Research Insight (Compustat) database, the results showed that when IS connectivity was high, IS support for information sharing was positively related to profitability whereas IS support for information interpretation was negatively associated with profitability. These findings suggest that a high level of IS connectivity is a two-end sword for firms which rely on both IS support for information sharing and IS support for information interpretation for competitive advantage. On one hand, a high level of IS connectivity enabled a firm to reap economic benefits from IS support for information sharing. On the other hand, a high level of IS connectivity hindered the firm’s ability to obtain superior performance from IS support for information interpretation.
|
The Effect of Green Design Activities on New Product Strategies and Performance: An Empirical Study among High-tech Companies
Yi-Chan Chung, Chih-Hung Tsai |
276 |
The Effect of Green Design Activities on New Product Strategies and Performance: An Empirical Study among High-tech Companies
Yi-Chan Chung
Ta-Hwa Institute of Technology, Taiwan
Chih-Hung Tsai
Ta-Hwa Institute of Technology, Taiwan
Due to the rise of environmental consciousness and rapid change in market environments, the life cycle of high-tech products is becoming shorter. The enterprises must constantly manage green design activities and select correct development strategies of new products in order to respond to the customers’ needs and upgrade operational performance of the industry. New product development is the important activity for the enterprise’s survival and growth. This research examined the relationship between green design activities and new product strategies and between green design activities and new product performance by means of an anonymous questionnaire competed by 107 managers from 86 numbers of high tech companies in Taiwan. This research findings reveal that: (1) the companies with higher degree of green design activities implementation have better implementation of development strategies of new products; (2) the companies with better implementation of development strategies of new products have better development performance of new products; (3) the companies with higher degree of implementation of green design activities and better implementation of development strategies of new products have better development performance of new products.
|
Use of Data Envelopment Analysis to Assess the Relative Efficiency of Laptop Computer Manufacturers: An Empirical Study
Yi-Horng Lai |
289 |
Use of Data Envelopment Analysis to Assess the Relative Efficiency of Laptop Computer Manufacturers: An Empirical Study
Yi-Horng Lai
Far-East College, Taiwan
This investigation examines the efficiency of 12 Taiwanese laptop manufacturers in 2002. This study demonstrates the feasibility of adopting Data Envelopment Analysis (DEA) to identify individual manufacturing firms that are less efficient than other ones. Efficiency is measured in terms of output variables relative to input variables. In this study, a DEA model consisting of three inputs and three outputs is applied. The input variables are Operating Expenses, Non-Operating Expenses and Operating Costs, and the output variables are Operating Revenue, Non-Operating Revenue and Assets. The results of this investigation reveal that, out of 12 laptop manufacturers, four firms were found to be relatively more efficient than the other eight. Considering the fact that Taiwanese laptop industry had increased its global market share from 31.5% to 63.5% from 1997 to 2003, it can be said that the efficiency of most of Taiwanese laptop manufacturers is above the average level in 2002.
|
Effect of Online Shopping Attitudes, Subjective Norms and Control Beliefs on Online Shopping Intentions: A Test of the Theory of Planned Behaviour
Ming-Shen Wang, Chih-Chung Chen, Su-Chao Chang, Yung-Her Yang |
296 |
Effect of Online Shopping Attitudes, Subjective Norms and Control Beliefs on Online Shopping Intentions: A Test of the Theory of Planned Behaviour
Ming-Shen Wang
National Sun Yat-Sen University
Chih-Chung Chen
National Cheng-Kung University
Su-Chao Chang
National Cheng-Kung University
Yung-Her Yang
National Sun Yat-Sen University
The study examines the online shopping intentions of consumers from the perspective of planned behaviour theory. 92 online users and 134 non-online users completed a specially derived questionnaire. Using structural equation modelling, consumers’ attitude towards online shopping, particularly their ‘perceived behaviour control’ beliefs were found to significantly influence their shopping behaviour. Further, the influence of these control beliefs was stronger than that of the consumers’ online shopping attitudes on their shopping intentions, while the subjective norms of the consumers had no influence on their online shopping intentions. The Implications of the findings for online shopping are discussed.
|
Effect of Organizational Cultures on Mergers and Acquisitions: The Case of DaimlerChrysler
Jeff Badrtalei, Donald L. Bates |
303 |
Effect of Organizational Cultures on Mergers and Acquisitions: The Case of DaimlerChrysler
Jeff Badrtalei
California State University, Dominguez Hills
Donald L. Bates
University of Houston-Downtown
Inquiry into past partnership waves provides guides about their causes and failures. These guides are applied to distinct organizational culture issues that were a major barrier to each stage of the DaimlerChrysler merger and will likely continue to plague the union for years to come. Some of the lessons to be gleaned from the DamilerChrysler experience are a reaffirmation of lessons reported in the literature while others are unique to this merger. The objective is to provide guides about how to avoid similar pitfalls in dealing with organizational culture in cross national partnerships and improve their success as the economy goes global.
|
The Development and Application of a Modified Data Envelopment Analysis for Assessing the Efficiency of Different Kinds of Hospitals
Pi-Fang Hsu, Hui-Chen Hu |
318 |
The Development and Application of a Modified Data Envelopment Analysis for Assessing the Efficiency of Different Kinds of Hospitals
Pi-Fang Hsu
Yuanpei University of Science and Technology, Taiwan
Hui-Chen Hu
Yuanpei University of Science and Technology, Taiwan
The extremely competitive medical market sector in Taiwan and the National Health Insurance scheme have led to the implementation of a Global Budget System. The Data Envelopment Analysis (DEA) model is used to determine the operational efficiency of each kind of hospital found in Taiwan and to identify an improved way of allocating resources. Simple additive weighting (SAW) is revised based on the weights in the DEA model. Additionally, the performances of different hospital types are compared using the Kruskal-Wallis test. The operational efficiency scores of the different kinds of hospitals, in terms of ownership, were ranked in the following order: corporation hospitals, private hospitals, municipal hospitals, and department of health hospitals, veteran’s hospitals and armed forces hospitals.
|
Development of a Collaborative Manufacturing, Planning, and Scheduling System: Integrating Lean and Agile Manufacturing for
the Supply Chain
Jui-Chin Jiang, Kou-Huang Chen |
331 |
Development of a Collaborative Manufacturing, Planning, and Scheduling System: Integrating Lean and Agile Manufacturing for
the Supply Chain
Jui-Chin Jiang
Chung-Yuan Christian University, Taiwan
Kou-Huang Chen
Chung-Yuan Christian University, Taiwan
Collaborative Manufacturing Planning and Scheduling (CMPS) is a very important concept in manufacturing intended to improve the competitiveness of firms. To meet customer needs, a business has to have a powerful manufacturing system to overcome challenges. This paper develops a production planning and scheduling framework, an integrated manufacturing, planning, and control approach, called a Collaborative Manufacturing Planning and Scheduling (CMPS) system. CMPS considers multiple machines at each stage and the manufacture of multiple products. It is capable of producing accurate and up-to-date information necessary for decision-making and action taking, under collaborative planning in which all relevant activities are triggered by customers’ demand and coordinated by resource analysis/requirement planning and production scheduling/rescheduling. Agile manufacturing requires co-operating with competitors, organizing to manage change, dealing with uncertainty and complexity, and leveraging people and information. In an agile manufacturing environment, the philosophy of CMPS is to provide management with accurate, realistic and up-to-date information, enabling the decision maker to take necessary action to achieve effective production and materials planning and control. The essence of the CMPS system is that it integrates the concepts of lean and agile production.
|
Critical success factors for Technological Incubation: Case Study of Hong Kong Science and Technology Parks
Hongyi Sun, Wenbin Ni, Joseph Leung |
346 |
Critical success factors for Technological Incubation: Case Study of Hong Kong Science and Technology Parks
Hongyi Sun
City University of Hong Kong, Hong Kong
Wenbin Ni
Zhejiang University of Finance & Economics, China
Joseph Leung
The Hong Kong Science & Technology Parks Corporation, Hong Kong
Technological based incubation is designed to enhance local innovation capacity and technology development. There are various incubation models. However, the criteria of these models differ significantly. What are the critical success factors for incubation programmes and how the factors affect performance are still worthy of study. It is especially necessary in Hong Kong and China where the topic has not been studied sufficiently. In this paper, a conceptual framework of critical success factors for incubation programme is proposed based on a literature review. The framework contains three categories; environment-related, incubator-related and incubatee related factors. The framework is used to evaluate the incubation programme in the Hong Kong Science & Technology Parks Corporation. The model has practical implications for incubation operations and hopefully will stimulate further research.
|
Perception of Fairness in Psychological Contracts by Hispanic Business Professionals: An empirical study in the United States
Donna Maria Blancero, Robert G. DelCampo, George F. Marron |
364 |
Perception of Fairness in Psychological Contracts by Hispanic Business Professionals: An empirical study in the United States
Donna Maria Blancero
Touro University International
Robert G. DelCampo
University of New Mexico
George F. Marron
Marist College
This paper reports on a large scale survey of Hispanic Business Professionals working in the United States. While the Hispanic population is the fastest growing group in the United States, little research has attempted to decipher the idiosyncrasies of this unique group of workers. The present study evaluates psychological contract fairness perceptions of Hispanic Business Professions (Hispanic individuals in ‘white collar’ jobs). The results show that almost two-thirds of the Hispanic Business Professionals surveyed find their psychological contract to be ‘unfair’. Additional results are presented surrounding perceptions of discrimination and age.
|
Relative Effect of a Returns and a No-Returns Policy on the Unit Profit of Manufacturers under Continuous Demand Uncertainty
Shu-Hui Chang, Shih-Heng Pao |
376 |
Relative Effect of a Returns and a No-Returns Policy on the Unit Profit of Manufacturers under Continuous Demand Uncertainty
Shu-Hui Chang
Takming College, Taiwan
Shih-Heng Pao
Tamkang University, Taiwan
A returns policy does not make any difference under demand certainty. In the case of demand uncertainty, the outcomes, resulting from the two policies, are different. The returns policy not only extracts unit profit from the whole channel, but through reducing the wholesale price also extracts the unit profit of the manufacturer. We show that a full returns policy always raises but does not reduce the retailer’s unit profit. If the two parties in a distribution channel are both risk-averse, the no returns policy is always better for the manufacture than the full returns policy, even if marginal cost is small.
|
The Use of Customer Relationship Management (CRM) by Manufacturing Firms in Different Industries: A Malaysian Survey
Kevin Low Lock Teng, Poon Wai Ching |
386 |
The Use of Customer Relationship Management (CRM) by Manufacturing Firms in Different Industries: A Malaysian Survey
Kevin Low Lock Teng
Monash University, Malaysia
Soo Geok Ong
Monash University, Malaysia
Poon Wai Ching
Multimedia University, Malaysia
With the development of technology, reaching customers and achieving sales are no longer a difficult task for an organisation. CRM promises to help companies understand their customers better and as a result to know which customers to retain and which can be left. In this way it can help companies to limit their spending. This paper investigates the use of CRM by manufacturing companies across different sectors of the Malaysian economy. A survey of 120 firms from six different industrial codes found that the objectives for CRM and the effort made to implement CRM was not the same in firms from the different sectors. Implications of these findings for managers are discussed.
|